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Originally Posted by Andrea
Well Mr. Charisma if that is all you've got (charisma) then you would have to believe that (your quote) wouldn't you? I'm not dissing you I mean you've got a powerful trait and you gotta use it...
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As sales people I believe we are all charismatic to some degree. My username is a name I've had online since I was 15/16 and is a referal to a song by Australian punk band Frenzal Rhomb named Mr Charisma. The lyrics can be found
here.
Quote:
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Originally Posted by Andrea
However good sales do not hinge on just one quality/trait/attribute/skill etc. Ultimately good salespeople are results driven and people have to use whatever talents/tools/skills they have in order to get those results. Building rapport is one step in the process as is closing... but there are other steps that have to be well executed in order to achieve success.
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While I appreciate you may not have read every comment in this thread, I believe you could have missed my point and I'm sorry for not making that clearer.
My perception of this thread was emphasis on closing and in my personal belief I see many things more important then your ability to close.
(Attitude) Having a useful attitude, maintaining your attitude throught the entire presentation/day, understanding your identity is not based off your results, being able to create positive behaviours and interupt negative movies you play to yourself, (Rapport) Creating a mutal understanding or agreement, matching and mirroring, pacing and leading, (Discovery) uncovering what is important to your customer, find out are they attempting to gain pleasure or avoid pain, creating value within their perception... my list goes on and on.
The point I'm trying to make is there are sooooooo many things you need to work on before you attempt to close the sale. To me the close is the final encounter where you ask for the business, not the lead up prior.