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Professional Services - Script advice

Dear all,

I am currently working in a business development role for a US based company in the UK. We work within professional services selling software testing solutions to businessses of all shapes and sizes that develop software for Web, Mobile and Desktop applications.

I have a lot of experience from working in telesales environment, but I would like to get some opinions and advice as to how to improve my opening sales scripts for warm lead prospects, and cold call 'suspects'.

The following is a script I put together for warm leads. We use SalesForce, when prospects download whitepapers, watch videos or look at our site, we capture their contact information. I get leads come through detailing what whitepaper they have downloaded, ther job title and job level. We have around 15 whitepapers people can download. they vary in content, many of which are simply advice for people using certain methodologies, as opposed to whitepapers regarding our services.

Below is an opeining script I concocted for use with wark leads:

Very good day to you, is that __FIRST NAME__ speaking?
Hi __FIRST NAME__ my name is __FIRST NAME&LAST NAME__ Im a senior consultant, managing the UK region for a company called uTest. Were the worlds largest marketplace of QA professionals we have a community of 25,000 highly experienced testers from 160 countries globally, we are very unique in the world of testing, and what we actually do, is supply tailor made and bespoke testing solutions to businesses of all shapes and sizes who are actively developing applications for Web, Mobile and Desktop environments.
Now, the reason I am calling you today __FIRST NAME__, is because you actually left your contact information with us on __DOWNLOAD DATE__,
If they have left their company name:
I have had a look at your business website, I have to say, it all looks very interesting, I wanted to speak with you to understand a little more about your business and interest in testing. What initially prompted you to download the __DOWNLOAD MATERIAL__ ?
If they have not left their company name:
I have very limited information about you __DOWNLOAD MATERIAL__, I am very inttrigued to know a little more about what you do and what prompted you to download the __DOWNLOAD MATERIAL__?
From here, I will then open them up and determine:
What do they do within their business? Job title/Level/Function/Duties
Find out about their business? Sector/Industry/Clients/Competitors/Product Lines
What are the key challenges that they face within their business
How does the QA process work?

Please feel free to ask me any questions, I am keen to imporve this script.

Thanks - by cheese
What is the purpose of your script? - by Gary A Boye
While you're contemplating the answer to my reply above, I'll share what I can.

Your script as it stands falls short because it does not adhere to two principles in selling.

Whenever a sales process is interrupted for any length of time, the salesperson must return the conversation to the previous segment(s). In this case the prospect responded to a passive part of your company's selling process, the downloading of the white paper. The interruption is the time lapse between the downloading of the material and your call to him--perhaps days. You need to revisit that step before you move on.


Example:
"I make it a point to personally follow up with people who have read our material I do this for a couple of reasons. First, I want to know if you found what you were looking for, and was it helpful. Second, I'd like to tell you a litttle more about us and what it is exactly that we do."
That example returns to the initial step, which by the way, the prospect initiated, and demonstrated interest by doing so. You need to engage the interest you gained, and seek momentum.

The second principle