Please post your response(s) to: "We tried that before and it didn't work out."
#2
SalesCoach
buyer: We tried that before and it didn't work out.
seller: What happened?
#3
Agent Smith
What/who are you comparing us with?
#4
SalesGuy
You're not alone. A lot of us have had bad experiences. I'll give you an example. Recently I had a bad experience with my insurance company...
[Provide an example of a bad experience.)
So what did I do? Did I give up on insurance? Did I stop insuring my cars, my life, my health? No... I just changed companies. The problem wasn't the product it was the provider. Big difference right?
So let's get back to you. Is [probable/specific interest or problem] something you want?