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I lost a sale

I meet that woman that wanted one of my service. I try to get to her many time. She alway's said she was interested. Finaly she talked to me to tell she was going out of business and din't have money... Anyway, I found out it was just a lie and went with the competition.
How devastaging. I don't mind a no, but a yes-no, grrrrr.
How to overcome those yes-no. Maybe something in my attitude is wrong. - by FrankB
I meet that woman that wanted one of my service. I try to get to her many time. She alway's said she was interested. Finaly she talked to me to tell she was going out of business and din't have money... Anyway, I found out it was just a lie and went with the competition.
How devastaging. I don't mind a no, but a yes-no, grrrrr.
How to overcome those yes-no. Maybe something in my attitude is wrong.

Whenever we meet any prospect, we are faced with a living history.

Sales techniques and formulas contribute only a small percentage of what's causing or losing the sale.

Some people just can't say "NO."

People who are treated badly by the boss, like the attention of a sales rep but don't have the money.

Then there are women who find you attractive, interesting or just want someone to talk to but they have no discretionary funds.

Attractive women have the same issues with men.

There are business owners who have a private partner who must be consulted. Your prospect say "yes" but the partner says "No."

There are many other factors but the point is--don't beat yourself up.

In my experience, this type of behavior indicates reasons not to buy that are far beyond a reaction to your personality or behavior.

Every prospect carries a private world in their mind and you are never allowed inside.

If this happens again where you spend several sessions leaving with only a promise--just drop that person. There are far too many people who will buy.

I hope that helps. - by John Voris
Thanks I din't see it that way first. - by FrankB
Great advice from John, "life is too short" to worry about stuff like that.

You could spend a lifetime trying to figure out people but that's the job of a psychologist. You are a sales person. So, forget it and go out and find your next customer.

And concentrate on listening more, offering value/service and being a better sales person. - by Greg Woodley
Maybe something in my attitude is wrong.
Attitude is usually founded on an unspoken belief.

Challenge what you believe about yourself that would make you feel you are doing something wrong when another person is not telling the truth.

Resistance, rejection, and indifference towards the propositions that we professionals encounter are merely substances we work with while making positive things happen. - by Gary A Boye
I will ask a queston ; How often does this happen?

If rare accept the advice given it is rock solid

If a lot look inward - by rich34232
Great advice from John, "life is too short" to worry about stuff like that.

You could spend a lifetime trying to figure out people but that's the job of a psychologist. You are a sales person. So, forget it and go out and find your next customer.

And concentrate on listening more, offering value/service and being a better sales person.
But if you don't figure out why people do things you will lose more. I would say go on with getting next client but still try to figure out why that did not work. - by SEOmarketing
But if you don't figure out why people do things you will lose more. I would say go on with getting next client but still try to figure out why that did not work.
SEO

I'm afraid I disagree.

First, if you cannot discover your answer through acceptable social protocol, what is left? Probing too much creates unneeded tension, with the prospect finding the sales agent very intrusive and even obnoxious. Sales is tough enough without this type of reputation building.

Second, her reason for not following through could be:

...she has a crush on him and was waiting for the right moment.
...she likes the attention and never planned to buy anything.
...her boyfriend's brother sells the same commodity but she
hates him and couldn't decide what to do.
...she wants everyone happy and has a difficult time
disappointing others.

You see, the list is really endless and pointless to pursue.


Third, their reason for not following through could be very irrational. In that case, a rational agent will not be able to discover the reason through any logical format.

Fourth, even if it was possible, finding the reason for this one person not buying has very little to do with your next prospect. What if the competitor was her boyfriends brother? You can't take that information to the