fear of meeting new prospects

Sales Approach Forum

 #21
RainMaker

Quote:
Originally Posted by SalesCoach
RainMaker, I enjoyed your illustration. Excellent example!
Thanks. So painfully true . For now I am focused on my call reluctance, but someday I plan to face that microphone again.

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 #22
David Bowen
Listening to her needs - he painted a future - the salesman

Quote:
Originally Posted by dwalker
I was interesting in knowing how to overcome a fear I have of meeting new prospects. Outside of work I'm not shy by any means but sometimes when I'm meeting with a new prospect I can barely get the words out. Any ideas would be greatly appreciated. Thank you.


It took me a long while while to overcome my fear of meeting new prospects - then my sales manger ( who i shall call, my, Mr Miaggi ) explained things to me this way.

Prospects are like friends that you haven't yet met.

When you meet, there is, a purpose.

Either there is something important for them to learn and you, my friend, have been chosen to share that knowledge with them

or,

there is something for you to learn and they, have been choosen, to share it with you.

- Listen carefully to discover which it is -

People are waiting for you....

 #23
Gary Boye

Quote:
Originally Posted by David Bowen
Prospects are like friends that you haven't yet met.

When you meet, there is, a purpose.

Either there is something important for them to learn and you, my friend, have been chosen to share that knowledge with them

or,

there is something for you to learn and they, have been choosen, to share it with you.

- Listen carefully to discover which it is -

People are waiting for you....
David, your post is right on. Thank you for sharing those thoughts. I'll add that it describes a way to approach life itself--not just our sales activity.

I don't subscibe to the term "call reluctance", and I think "fear of rejection" is largely myth. I know most everybody will disagree with me on both counts. I believe that there is "call avoidance", and it can be a terminal condition in sales. Talk to most people who say they have to overcome fear of rejection and you will usually find that they are in a state of unpreparedness. Simply put, they don't have down pat what they are supposed to be saying to prospects. They have not chosen, or have not been given the words--or--do not want to use the words they have been given.

You have to know what to say to people--and--you have to be willing to say it. Otherwise you are not engaged in selling.

 #24
David Bowen

Gary, you are right!

Mr Miaggi told me that I had been chosen to listen to, to help, to advise or to learn from my prospects.

In order to do that I had to understand the meaning of my message, to believe in it and to demonstate the honesty and integrity of it all to my prospective client.

When I knew, beyond doubt that my message was the right message for the prospect and that bringing it to them was the best thing, the most noble thing that I coukd do with my life right there and then... i became, unstoppable. But it took, research and practice and practice and practice until the goodness of the solution I had to offer breathed from every pore of my body.

In world cup football David Beckham is among the best of the best of all time.
Beckham doesn't freeze in front of the goal, watched by millions, just because the ball is heading his way..... but i would!

But why wouldn't Beckham freeze?

Because he's been training 40 hours every week just to play this one 90 minute game. His coach has lobbed balls at every conceiveable speed, height, angle and direction towards him until he knows, instinctively what to do in any given situation.

I'd freeze in front of the goal.

Beckham would freeze before most of my customers!!!!

So you see Gary, thats why I think you are right.
















By the way.... nice to share your views again. David.

 #25
AZBroker

David and Gary, what are your thoughts on "stage fright"?

 #26
David Bowen

AZEE, I've never been on stage sooo I really couldn't give you any helpful advice on stage fright...

What i can say is that I often read about actors and performers having stage fright all through their career.

One example in recent years was Stephen Fry, a well known and repected actor and all round funny TV personality in the UK.

Fry had decided to extend his career by producing and performing in a London based play of his own. Millions of pounds had been invested by friends, colleagues and business people.

On the very night of the opening he did a runner (skipped town) and couldn't be found for weeks. When the media did find him he was a jibbering wreck.

As far as I know, those people lost every penny they put it ...But that hasn't stopped Stephen Fry comming back to TV and continuing to be a clever, witty, friendly, game show host.

(If you somehow happen to read this Stephen, I think you're a bit of a puff but I liked your performance in Black Adder II).

Ooops azee..... hope I havn't put you off the footlights and grease paint... )

 #27
AZBroker

I've seen many of our seasoned agents suffer from "call reluctance" which to me appears very similar to "stage freight". I've heard many times that the number one fear of people is the fear of public speaking. Maybe there is some corrolation between this, call reluctance, and stage freight. Any thoughts?

 #28
MitchM
I Can Speak To Stage Fright

I can speak to stage fright - I don't call it that but I know the term - I've stood before audiences thousands of time with guitar in hand and mouth set in front of a microphone - I haven't done it much for a couple of decades but I now entertain elementary children at my grand daughter's school.

Also, I taught middle and high school twenty+ years and each class is an audience so to speak.

Lastly, today in my business I train once a month in front of a group and on occasion stand up in front of hundreds - a couple of times thousands of people at conferences - to speak.

So I've been in front of people many times.

I've experienced what's called stage fright - for me there's often a moment of apprehension, a moment of expenctancy that the show is about to go on and all eyes and ears will be on me - will do well? will I succeed? will I meet my own expectations and the expectations of those in front of me? will I freeze up?

In those situations I come prepared, I've done my homework, I'm ready to go but . . . uncertainty, a sense of control either lost or kept, the desire to be a hit and entertain well . . . all of that comes to play.

As I look out about to begin I realize that everyone looking back of me has an expectation and a reason to be there, everyone has an interpretation and an impression and a series of those qualities . . . and so do I. But I'm about to strum that first cord, step into my speach, take command of the situation by giving myself totally to it with full attention body, mind and spirit in absolute absorption of the moment.

I've admitted my weakness, my fears, my apprehensions to myself, and I've looked out for a friendly eye, for a smile of recognition, for hands lifting beers or faces half asleep, for the fingers that scratch a chin, for beards, expressions I only half understand . . . for the distracted child playing with his shoelace, for the patron standing up to walk to the wash room.

This is my stage, this is humanity, this is what I'm part of and I have something to offer from the core of my being, from my years of discipline and study and from the passion within I step into that moment, that light that will pass so quickly that thirty minutes, two hours later when I step out it will be as if time stood still and memory is a blur.

With the first downstroke over the steel strings and the rhythm I feel with no other sensation available to me but absolute absorption in the moment I touch strings, fingers dance over strings without thought - I'm amazed at watching it happen -, the tempo of my own spirit beginning to organize my blood stream and heart beat and breath into one unified movement and purpopse for existing, and as the words come from my mouth "He was a friend of mine . . ." every cell in my body and every experience in my life is to bring the meaning of the words to me into full light filling the room with a sound that resonates in the hearts and minds of the listeners.

By the end of the first song or into the first few sentences of a speech or training, when I've totally absorbed myself into the moment time freezed and nothing else but absolute attention to the flow of the moment is happening in the world and all I know is connection - human connection from my own life to those around me. . . all fear has evaporated and I am beginning to come to life in a grand way - it's for the fulfilment of everyone there and mutual recognition and minutes and hours later when it comes time to bow and say "God bless you, take care, be kind to people - we all need it." I walk away knowing that we had some kind of relationship that for just that little bit of time mattered greatly and maybe even deeply and mysteriously in each one of us.

All the world's a stage and the best performances are deeply felt, genuine and real - heart on sleeve and vulnerable yet steel string strong and precise, open to the unexpected and taking control by giving it to the moment, to the audience - totally connected to reveal a truth, an honesty that cracks and breaks through mendacity - that's also the best of sales in my experience.

Whether calm and cool or passionately absorbed - there's something compelling in genuine communication that is for the benefit of other people, that takes nothing from other people, that gives and seeks only completion.

In that knowledge and practice stage fright dissolves - that moment of apprehension is quickly taken over by total absorption in the act of being.

Don't fear fear, don't run from stage fright, don't hide frailty - step into it, admit it, value it, use it to create community and fellowship with that commonality that is within us.

There's one lengthy description of one man's plight!

 #29
David Bowen

In the well sung words of Blue Oyster Cult errrr? 1979Don't fear the reaper....

 #30
AZBroker

Mitch... Wow! That is an increbile post. I'm liking you more and more.

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