Do you spell out the benefits?

Sales Presentation Forum

 #11
Derek

Quote:
Originally Posted by realtor
Those types of things I cover in the interview but I'm referring to the presentation where I'm pointing out features and benefits in the home.
IF you went over those types of things in the interview then all you need to do when showing a home is point out the features you discussed. If you didn't discuss a feature that the home has, point it out and make sure it is okay with them. If the house doesn't meet all of their requirements that they layed out, point that out. In this case, those would be the detriments of the home.

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 #12
realtor

Quote:
Originally Posted by Derek
IF you went over those types of things in the interview then all you need to do when showing a home is point out the features you discussed. If you didn't discuss a feature that the home has, point it out and make sure it is okay with them. If the house doesn't meet all of their requirements that they layed out, point that out. In this case, those would be the detriments of the home.
I'm going to chew on this for a while. Thank you Derek.

 #13
Gary Boye

[quote=Derek]In your case with selling homes, I would imagine the main detriment to most features would be cost. For example, this home is 2,500 square feet. This can give you more room than a smaller home, but it also costs more. Or, this home has brand new siding and windows. This makes the house more energy efficient, but the home is priced higher than one without these features.
QUOTE]
I don't believe cost is a detriment. Cost exceeding value is, and, would be good reaon to reject an offer.

Aside from the hypothetical examples, how about one where you made a sale after revealing the "detriments". What were the detriments you revealed and at what point did you identify the trust created from that action--and how soon did the prospect buy?

In my own case I have an unwillingness to allow a prospect to make what I consider a bad decision in my favor if I can help it. I don't view it as a selling process principle. It's a moral issue. In the long run, of course, I benefit through reputation. Failing to reveal an actual detriment to a prospect would be the same as misstating a feature--or benefit.

 #14
Agent Smith

Quote:
Originally Posted by Thomas
When you give a presentation do you spell out the "benefits" for the prospect or do you think the prospect can make the connection themselves?
Thomas, "never" assume the prospect will make the connection. If in doubt "ask".

"Mr. Buyer, this particular home comes with a tankless water heater which saves on utlitiy costs and provides endless hot water on demand. Do you see any benefit to having this in your home?"

 #15
realtor

Quote:
Originally Posted by AZBroker
For me it would depend on the prospect and what they already know about the product or service. For instance, if I'm buying a car the salesperson wouldn't need to spell out the benefits of having air bags. However, I don't know anything about traction control so unless someone explained how it benefits me I wouldn't have a clue.
Quote:
Originally Posted by Agent Smith
Thomas, "never" assume the prospect will make the connection. If in doubt "ask".

"Mr. Buyer, this particular home comes with a tankless water heater which saves on utlitiy costs and provides endless hot water on demand. Do you see any benefit to having this in your home?"
Both of these examples were really good I thought. Thanks guys.

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