Prospecting is a marketing function

Marketing Forum

 #171
JacquesWerth

Quote:
Originally Posted by Bald Dog
In my experience the ingredients for high performance are passion, energy, enthusiasm, excitement, etc. And since most sales managers have become sales managers as a result of being high performing producers, it's only fair to say that the majority of sales managers know no more about leading a sales team than a goat knows about how to make cheese.
Bald Dog has a very good understanding of the management deficiencies and self-defeating strategies of most sales managers.

The other prevalent type of sales manager is the one that was always an average producer, but is very detail oriented, never slipped up on paperwork and always followed company policy to the letter. They also tend to be sycophants that kiss-up to top management.

 #172
AZBroker

Quote:
Originally Posted by Bald Dog
Great analogy, Colly. And even these people had there tools (pendulums, etc.) to assist them to locate the gold, so they would know where to dig. They didn't just start digging randomly.
Does this mean that you think companies send salespeople out on the whole to "dig randomly"?

 #173
Bald Dog

Quote:
Originally Posted by JacquesWerth
The other prevalent type of sales manager is the one that was always an average producer, but is very detail oriented, never slipped up on paperwork and always followed company policy to the letter. They also tend to be sycophants that kiss-up to top management.
Brilliant point, Jacques. I totally missed this baby. Most probably high-performing salespeople have no interest in becoming sales managers anyway. They love what they do with passion. Hence they are good at it.

Mediocre salespeople can do a bit of brown-nosing and then they can step up and get into the sales manager’s chair, where they can bark their orders from.

Quote:
Originally Posted by susana
Therein lies the issue. US companies are run quarter to quarter (some, like GE month to month). In Q4 there are daily pipeline calls. They don't care about 5 years from now, they care about today. I have friends put on 'work plans' after a bad quarter. There's no interest in people development, only shareholder return.
I think they are far too busy doing quarterly survival and creating a flimsy veneer to pull over the eyes of Wall Street. And while the analysts are admiring the photograph, no one looks at the X-ray that clearly shows the raging cancer? So, the company survives one more quarter and keeps struggling to survive the next one.

This may sound like a cynical view, but maybe there is a touch of reality in it too.

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 #174
Bald Dog

Quote:
Originally Posted by AZBroker
Does this mean that you think companies send salespeople out on the whole to "dig randomly"?
Without making it a general statement, I do.

More often than not, there is not enough collaboration between sales and marketing. Marketing people are busy creating cute slogans and images, while salespeople are responsible for making enough money, so the marketing people can be paid to create even more cute slogans and silly images in the name of brand.

And when salespeople go out to make it all happen, they rely on their own self-learnt skills and hardly ever use the retarded "brand awareness" stuff created by the marketing folks.

And then the CEO says to the salesperson, “This is your quota and off you go to bring it in.” Then he turns to the marketing guy, “Jack, let’s have a cup of coffee and look at those new catchy slogans you’ve just created.”

And at the end of the month the sales guy will be beaten up for coming 10% short on his quota, but the marketing guy will be praised for his exceptional creativity. The sales guy gets beaten up for bringing in only 90,000 instead of the expected $100,000, but the marketing guy will be praised for something that didn’t bring in one single penny.

This is what I find rather sad.

Thoughts?

 #175
AZBroker

Where do you usually see something like this? Fortune 50, Small Business, ???

 #176
Bald Dog

Quote:
Originally Posted by AZBroker
Where do you usually see something like this? Fortune 50, Small Business, ???
I think it starts among the F50 and then lots of small businesses imitate them. For instance, how many small businesses imitate the image advertising of big known companies? A lot. That's the sad part.

 #177
susana

Marketing rarely uses a message that resonates with future buyers. Instead of going to the source (current customers) and asking them 'Why did you buy our product'? they spend thousands of dollars on slogans that brings a lot of inquiries , but few qulaified leads.

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 #178
Bald Dog

Quote:
Originally Posted by susana
Marketing rarely uses a message that resonates with future buyers. Instead of going to the source (current customers) and asking them 'Why did you buy our product'? they spend thousands of dollars on slogans that brings a lot of inquiries , but few qulaified leads.
Spot on, Susan.

 #179
JacquesWerth

One of the marketing functions that is prevalent in companies of all sizes is "lead development." Marketing management's performance is being held accountable for that function now, more than ever before. However, that doe not necessarily mean that they are generally doing the job more effectively.

There is often a big loophole that they can slip through. Who can identify that loophole?

 #180
AZBroker

Quote:
Originally Posted by Bald Dog
For instance, how many small businesses imitate the image advertising of big known companies? A lot. That's the sad part.
Are you talking about copycats?

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