Quote:
|
Originally Posted by Iceman
The difference for me is that the prospecting step is over once I'm in front of the customer. For me prospecting is about finding and contacting potential customers.
Finding people who are the best candidates for my product [or service]. Who are they? Where are they? How do I find them or get them to find me?
Contacting people who are the best candidates for my product [or service]. What is the best way to contact them? When is the best time to contact them? What do I say when I contact them?
|
Yes, Iceman, I see what you are saying... but going back to my original comment, I was not stating that propsecting and giving a sales presentation were the exact same thing, I was pointing out how in MY personal selling system, I use the SAME SKILLS for every step.
Here is what I mean: I find the 'need' FOR THAT STEP (whatever it is) and seek to fill it in order to get them to agree to move onto the next step. In essence, for me, EACH step has a close and a sale...the 'sale' being the prospect's "YES" to move onto the next step.
For example:
Initial contact (for me, by mail)...goal: push the "button" (by filling a need) to get them to take my call.
Initial phone call....goal: Push the button (by filling a need) to get them to set an appointment
Sales presentation...goal: Push the button (by filling a need) to get them to buy.
Each step has a different purpose and a different need, but all the steps use the same methodology and skills in my system.
I am not making any sweeping statements--only making my point based on my personal system for selling. For me prospecting and closing the sale...they're just not that different--only the context is different.