Credibility and Trust

Quote:

Originally Posted by SalesGuy

I wonder Jacques if what you view as "Trust" others view as "Rapport".

I think everybody here would know the difference. I would hope so.

Quote:

Originally Posted by Gary Boye

I think everybody here would know the difference. I would hope so.

Rapport can be defined as...

Quote:

"...a relationship of mutual understanding or trust and agreement between people."

Trust can be defined as...

Quote:

"...the suspension of disbelief that one person will have towards another person or idea"

Based on these definitions Jacques original statement below appears to be describing "Rapport" not "Trust".

Quote:

Originally Posted by JacquesWerth

Establishing trust is not a one-way street. It is almost impossible to do it unless the feeling is mutual.

Quote:

Originally Posted by SalesGuy

Based on these definitions Jacques original statement below appears to be describing "Rapport" not "Trust".

Hmmm... I think you're right SalesGuy.

What do you make of this quote from high probability selling?

Quote:

"Building rapport doesn't establish trust and respect, it diminishes trust and respect."

Quote:

Originally Posted by Houston

What do you make of this quote from high probability selling?

From that quote I would conclude that the term "Rapport" means something different to high probability selling than it does to me.

Quote:

Originally Posted by SalesGuy

Rapport can be defined as... Trust can be defined as... Based on these definitions Jacques original statement below appears to be describing "Rapport" not "Trust".

You can also find the same kind of matching definitions for the words "Need," "Want" and "Desire" in many dictionaries. Yet, studies show that most people have a semantically different understanding of each of those words, and they use those words differently when speaking.

Quote:

Originally Posted by JacquesWerth

You can also find the same kind of matching definitions for the words "Need," "Want" and "Desire" in many dictionaries. Yet, studies show that most people have a semantically different understanding of each of those words, and they use those words differently when speaking.

The burden of communication is on the communicator.

Quote:

Originally Posted by SalesGuy

The burden of communication is on the communicator.

An inductive learning process often means that a process or idea interprets itself.

The most widely read texts on earth are examples.

When you borrow from other sources to interpret...or to debate an idea, you compromise your ability to understand that idea.

Context is a vital ingredient to understanding.

The burden of listening is on the listener, Sales Guy.

Quote:

Originally Posted by Gary Boye

An inductive learning process often means that a process or idea interprets itself.

How are you defining "Inductive Learning Process" or "What does Inductive Learning Process" mean to you?

Quote:

Originally Posted by Gary Boye

The burden of listening is on the listener, Sales Guy.

What are you relating this to?

[quote=SalesGuy]How are you defining "Inductive Learning Process" or "What does Inductive Learning Process" mean to you?
QUOTE]
Are you serious, Sales Guy? An NLP afficionado like yourself asking what an inductive learning process means!

But lets stay in context. An inductive learning process is a study where the work interprets itself. The premises are self contained. Inductive study means that we can overcome resistance to learning a new concept by suspending the need to draw from sources outside of the work studied.

Then you can fairly evaluate it because you have not encumbered yourself with a tendency to debate or question prematurely, without knowing enough about the subject to debate or question.

Now please don't come back with a Salesguyism by asking what "afficionado" means to me.

Aficionado? You flatter me... again.

Quote:

Originally Posted by Gary Boye

Are you serious, Sales Guy? An NLP afficionado like yourself asking what an inductive learning process means!

A classic example of looking with eyes that don't see. Since you can't see it for yourself I'll give you a hand... I didn't ask you what an Inductive Learning Process was Gary. I asked you how you were defining it or what it meant to you. Can you see the difference now?

Quote:

Originally Posted by Gary Boye

An inductive learning process is a study where the work interprets itself. The premises are self contained. Inductive study means that we can overcome resistance to learning a new concept by suspending the need to draw from sources outside of the work studied.

Then you can fairly evaluate it because you have not encumbered yourself with a tendency to debate or question prematurely, without knowing enough about the subject to debate or question.

Since you've brought up Inductive Learning Process which post(s) do you feel this directly relates to?

Quote:

Originally Posted by Gary Boye

Now please don't come back with a Salesguyism by asking what "afficionado" means to me.

The "Wise" individual will choose to ask for clarification rather than assume.

Credibility and Trust

Sales Approach Forum