Credibility and Trust

Quote:

Originally Posted by SalesGuy

Then it's probably a safe bet that if a salesperson exhibited any of those traits the prospect might disqualify him/her. That's the point.

I sure would.

So to take your perspective one step further, are you suggesting that the key to establishing trust and respect, for those who are inclined to focus on that, is to not do those things? Or something more?

Quote:

Originally Posted by Gary Boye

So to take you perspective one step further, are you suggesting that the key to establishing trust and respect, for those who are inclined to focus on that, is to not do those things? Or something more?

I am suggesting that there are many things a salesperson can do that to help (or hurt) in the trust department. Or put another way, people are more inclined to trust those people who do not exhibit the characteristics I outlined earlier.

Quote:

Originally Posted by SalesGuy

I am suggesting that there are many things a salesperson can do that to help (or hurt) in the trust department. Or put another way, people are more inclined to trust those people who do not exhibit the characteristics I outlined earlier.

I would hope that everybody here doesn't exhibit those characteristics. They are certainly terrible things for a salesperson to do.

So would you say that in the absence of those things, trust and respect from the prospect would usually exist?

Quote:

Originally Posted by Gary Boye

Many choose a different philosophy than my own, of course. It's a free country.

I appreciate that. It sounds like you have found what works for your situation.

Quote:

Originally Posted by Gary Boye

I would hope that everybody here doesn't exhibit those characteristics. They are certainly terrible things for a salesperson to do.

I deliberately chose some of the more common offenses I've witnessed salespeople commit.

Quote:

Originally Posted by Gary Boye

So would you say that in the absence of those things, trust and respect from the prospect would usually exist?

Not at all. To answer Iceman's question, I think the general public is very distrusting of salespeople and for good reason.

Salesguy, what do you think is the easiest way to establish trust?

Quote:

Originally Posted by Iceman

Salesguy, what do you think is the easiest way to establish trust?

Transference of trust through an introduction or referral.

Quote:

Originally Posted by SalesGuy

I deliberately chose some of the more common offenses I've witnessed salespeople commit.

Not at all. To answer Iceman's question, I think the general public is very distrusting of salespeople and for good reason.

Even though a large segment of the general public are salespeople themselves?

What good reason are you referring to? Is it among the ones you listed?

I hate to bombard you with these questions, but I don't think of the sales profession that way. I have always been proud to be in it at any level.

I do know that there are a few bad eggs in any field--not just sales.

Quote:

Originally Posted by Gary Boye

I hate to bombard you with these questions, but I don't think of the sales profession that way. I have always been proud to be in it at any level.

I welcome questions from you and everyone else. With that said, I recall you mentioning on several occassions your knowledge and experience in the field of sales. Are you seriously not aware of the public's perception of salespeople in general?

Quote:

Originally Posted by SalesGuy

Transference of trust through an introduction or referral.

I agree. Just checking to see if we're on the same wavelength.

Credibility and Trust

Sales Approach Forum