What does everyone do to establish credibility or trust during a sales call? Do you have any special methods or techniques that you recommend?
#2
Marcus
There are things you can do and not do that will help. I wouldn't talk bad about others or disclose private information about others. I would admit it when I didn't know something or if I've made a mistake instead of hiding it.
#3
Liberty
Quote:
Originally Posted by Iceman
What does everyone do to establish credibility or trust during a sales call? Do you have any special methods or techniques that you recommend?
Talk in terms of the other person's interests instead of your own. This translates to giving a tailored presentation based on the clients wants and needs instead of generic presentation.
#4
Mikey
Quote:
Originally Posted by Marcus
I wouldn't talk bad about others or disclose private information about others.
I like Dale Carnegie's idea; "Don't criticize, condemn, or complain".
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#5
Milton
How about establishing trust by establishing rapport.
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#6
Gary Boye
Quote:
Originally Posted by Iceman
What does everyone do to establish credibility or trust during a sales call? Do you have any special methods or techniques that you recommend?
Be oneself.
It is for that reason that I place much greater vaue on identifying conditions of mutual trust and respect than attempting to create them.
#7
Iceman
Quote:
Originally Posted by Gary Boye
Be oneself.
It is for that reason that I place much greater vaue on identifying conditions of mutual trust and respect than attempting to create them.
How do you do that?
#8
Gary Boye
Quote:
Originally Posted by Iceman
How do you do that?
I know if I trust and respect someone. In simple terms, I can assess another person's level of trust and respect for me by their behavour with me. So that covers both ends of the "mutual" conditions.
#9
Iceman
Quote:
Originally Posted by Gary Boye
I know if I trust and respect someone. In simple terms, I can assess another person's level of trust and respect for me by their behavour with me. So that covers both ends of the "mutual" conditions.
That is interesting. How would someone else do this?
#10
Seth
Quote:
Originally Posted by Iceman
That is interesting. How would someone else do this?
