Quote:
|
Originally Posted by Milton
Idea #6 for building and maintaining rapport; - Open and Honest Communication.
Q1): What does that mean to you?
Q2): Do you think this will help to build/strengthen rapport?
|
Well Mini-Milton,
I think you answered that question yourself with your tag line from Dr. Erickson. I believe that you need to understand where the person is coming from. Understand their belief system. And then communicate how your belief system matches theirs. Honestly of coarse.
For instance ... I read ... or heard this somewhere so I am not making it up or pretending it happened to me.
A salesman who happens to be completely against our current president Bush walks into a home. Sees patriotic memoribilia around the house and even a picture of his prospect in a picture smiling and shaking hands with the current president.
Now it does no good for this salesman to lie and say wow I how fortunate you are to have met the president and taken a picture with him (that would be lying) nor would it do any good for that salesman to outright say I can not believe you support him, he has done more bad than good for this country, I think he should be impeached. Rather he could say "You know I think it is really important for the leaders our country to spend time with the people he serves as president, that must have been quite an honor
for you to meet the president of the United States.