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Rapport Idea #6: Open and Honest Communication
Idea #6 for building and maintaining rapport;
Q2): Do you think this will help to build/strengthen rapport?
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"Each person's map of the world is as unique as their thumbprint. There are no two people alike... no two people who understand the same sentence the same way... so in dealing with people try not to fit them to your concept of what they should be." Milton Erickson |
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Yes, this will help.
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 Any other opinions? |
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Share a little about yourelf. Show that you are being open and honest and you might get the same in return.
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Quote:
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Open and honest communication allows people to express their thoughts, ideas, feelings freely without fear of ridicule. This type of communication tends to deepen rapport.
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You will think your next thought, act your next action and feel your next feeling based upon everything that's ever happened to you in your past. You are the sum total of all your past! |
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If you’re not open and honest then you can’t expect you’re customer to be open and honest.
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Thank you for sharing your opinions.
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Rapport Idea #6: Open and Honest Communication
Quote:
I think one of the best ways to be honest is by admitting the shortcomings of your product. If you talk about it up front, you can present this in the way you want to. Rather than your competitor bringing it. Then, you're in a defensive position. Just my opinion. Susan |
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I voted yes that open and honest communication will help. My customers ask my opinion about various products I sell and I tell them the truth about them. If I had a bad experience with an item, I will tell them and suggest a different but similar item that we carry. They seem to appreciate this.
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