How bad a sales rep . . .

Have you ever been driven away from something you really wanted because the sales rep. was just so rude?

Actually yes. If it's very obvious that a script set in stone is being followed with no interest at all in what I have to say, I'm... hmmm, maybe I shouldn't admit this!! but I'm stubborn enough to buy elsewhere. Another big turn-off for me is being told that the product is something I "need" if the sales person doesn't know me. I'd like to be able to decide for myself whether I "need" the item or not. I guess it boils down to the real turn-off being someone trying too hard to the point of annoyance.

That said, since I've been reading this forum, I've seen some very good sales approaches that would definitely work with me. I've seen a few not so good, too, but isn't that why we're here?

- Des

Good luck to your comeback then to the world of online auction sales.

Originally Posted by crassus Have you ever been driven away from something you really wanted because the sales rep. was just so rude?

My sister just emailed me that she had called Time Warner to add internet cable. They made her so mad, she is not odering internet cable and is out looking at direct tv.
How hard is it to sell somebody something they actually want? LOL

Susan

Good point... it's pretty bad when someone loses a sale to a customer who contacted *them* wanting to buy! My goodness, I hope that company knows what that salesperson did. Actually I'm the type who'd write and tell them. :-)

It's no different when you go to a department store to buy something you really want and the saleslady would act arrogantly and that makes you mad. It happens to me a few if not several times.

Maybe the problems arise because too many salespeople these days are 'scripted,' anything outside of this and they start to flounder and miss opportunities?

Sometimes, it would lead me to think if those ladies had their monthly periods. I remember someone telling me this a long time ago.

Originally Posted by matefork Sometimes, it would lead me to think if those ladies had their monthly periods. I remember someone telling me this a long time ago.

What are you saying?

...and doesn't this theory fall down a bit if you are actually talking about a saleman?


Matefork, you are in trouble here.
Hint - when you are in a hole, stop digging.