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Originally Posted by JacquesWerth
And if the closer can't close you, then the "sales manager" Takes Over and then the General Manger, and then the Dealer.
Of course, most people leave before the Closer is fininshed hammering them. No matter when they leave, hardley anyone ever comes back.
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I have actually used the TO technique and it does work, maybe its just because I'm new, and I don't see it as manipulitlve, maybe the person you are TOing the customer to will relate better with the customer, or just has more experience than you. I usually have my friend/mentor help me out because he knows way more about the business than me. This has worked on a couple of sales for me. We dont use it as a pressure technique though so maybe its different than what you guys are talking about.
One technique we use is when someone wants to think about buying a car and come back tomorrow we will have them drive the car overnight and that forces them to come back no matter what their decision and gives us another attempt at the sale.
thats just my 2 pennies, enough of my late night rambling. Good night all!