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Customer service, satisfaction and referral trade

How many people or organizations put emphasis on customer service and satisfaction to generate return or referral trade? - by Dolly
Are you asking about the motivation behind customer service and satisfaction? - by Agent Smith
I'd imagine the more frequent the repeat purchase, groceries vs. real estate, the more attention will be paid on keeping the customer happy and coming back. - by Liberty
From the people I know, customer service has been given priority in their sales business. Most of them called their clients after delivering the items to them to see if they're happy with the purchase. - by matefork
I can't think of a single large retailer (Target, Walmar, Costco, etc.) in the US who doesn't emphasize customer service and customer satisfaction. - by AZBroker
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