Awkward Cold Call

I recieved a call yesterday. The person calling had their ID blocked--this always irritates me. When I picked up, the person on the other end just gave his name. I had no idea whoe he wasa or what he wanted. As it turned out, he was looking for a joint venture partner. I would have appreciated that information when he introduced himself. The first 10 minutes were really awkward because of the way it started out.He had no idea what the customer (me) would think of a blocked call and someone just giving me their name.
We all can learn a lesson from this...

Susan

Quote:

Originally Posted by susana

We all can learn a lesson from this...

First impressions set the tone for the rest of the call.

Quote:

Originally Posted by susana

I recieved a call yesterday. The person calling had their ID blocked--this always irritates me. When I picked up, the person on the other end just gave his name. I had no idea who he was or what he wanted.

Was that a gimmick to get you to ask who he was and why he was calling?

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Originally Posted by Thomas

Was that a gimmick to get you to ask who he was and why he was calling?

If it was...it didn't work.

Quote:

Originally Posted by susana

If it was...it didn't work.

Whatever he called about must have been a hum-dinger to get past that and keep you on the phone for the awkward 10 minutes.

Quote:

Originally Posted by Thomas

Whatever he called about must have been a hum-dinger to get past that and keep you on the phone for the awkward 10 minutes.

It took a while for him to get around to it. I kept saying, 'How would I be of help to you?' He wanted access to my Rolodex from my jet selling days. That was a no. However, I did get him to sign up on the mailing list for my selling to millionaire's product.

Susan

Quote:

Originally Posted by susana

He wanted access to my Rolodex from my jet selling days.

I'm sure he did.

Quote:

Originally Posted by susana

However, I did get him to sign up on the mailing list for my selling to millionaire's product.

Kudos Susan.

When I call a business owner asking if he/she is considering diversification what I say never varies - I introduce myself, say what I'm offering as far as financial diversification and why [the benefits of it] and ask if the person wants to know more. That's it. It takes a minute and it's direct and to the point which is what I respect when I get called. If I don't respect the caller I don't want to know more. If I respect the caller it's because the caller got right to the point. If I want to know more it's not because of the caller but because I was already thinking about what the caller called about - that's it.

Very simple.

MitchM

I think I wass really put off because he blocked his caller ID. That tells me that he thinks I ouldn't want to talk to him if I knkew who it was. That doesn't display a lot of confidence.

Susan

Quote:

Originally Posted by susana

I think I wass really put off because he blocked his caller ID. That tells me that he thinks I ouldn't want to talk to him if I knkew who it was. That doesn't display a lot of confidence.

Susan

What if all outbound calls from that facility were blocked?

	#1
susana	Awkward Cold Call I recieved a call yesterday. The person calling had their ID blocked--this always irritates me. When I picked up, the person on the other end just gave his name. I had no idea whoe he wasa or what he wanted. As it turned out, he was looking for a joint venture partner. I would have appreciated that information when he introduced himself. The first 10 minutes were really awkward because of the way it started out.He had no idea what the customer (me) would think of a blocked call and someone just giving me their name. We all can learn a lesson from this... Susan __________________ *Join my new blog: www.sellingtotheaffluent.net* *www.susanadamshome.com*

	#8
MitchM	Cold Call When I call a business owner asking if he/she is considering diversification what I say never varies - I introduce myself, say what I'm offering as far as financial diversification and why [the benefits of it] and ask if the person wants to know more. That's it. It takes a minute and it's direct and to the point which is what I respect when I get called. If I don't respect the caller I don't want to know more. If I respect the caller it's because the caller got right to the point. If I want to know more it's not because of the caller but because I was already thinking about what the caller called about - that's it. Very simple. MitchM

	#9
susana	Awkward Cold Call I think I wass really put off because he blocked his caller ID. That tells me that he thinks I ouldn't want to talk to him if I knkew who it was. That doesn't display a lot of confidence. Susan

Awkward Cold Call

Sales Approach