I have been working out of the Bulletin Board using this technique, I made one sale doing this and have been up front in telling people I'm from a dealership like you said to do. I've had a few people who I tried to work out deals for, but they were just so far upside down it was impossible. This is excellent verbiage to use though.
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Originally Posted by Masteri5
Mr. Customer, I appreciate you sharing your asking price with me. As you know, what you owe on a vehicle has no bearing on its current market value. For instance, if you owed nothing you certainly wouldn't accept nothing. So can we agree that the balance owed will have an impact on the payments, but not on market value?"
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I think suggestive scripting such as this will help me with turning a phone prospect into a sale more often than not. I will get with my manager to see if he has any suggestions for scripting as well.
Thanks!!