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Originally Posted by ginoayn
I agree Jacques ACT!, Goldmine and Salesforce.com are the benchmark but can be expensive. Salesforce can charge $50-$100 per seat. Thats why we went to an open source CRM, Sugar.
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I agree that it is a good idea to spend as little as possible when you are new to Contact Management and/or CRM systems.
When you use any sytem, be sure to back-up frequently to an Excel file. If you eventually decide to upgrade to a more expensive system, you will want to import the data from the open source system. That's because virtually any database system can import and export to Excel.
