Which sales objection or stall do you hear the most?

We want to think about it.
I need to talk with my partner.
We want to shop around.
Your price is too high.
I am not interested.
Other

The choices above are related to each other. But if you're in civilized places people used to say "We want to shop around." It's an objection that shows respect inorder not to disappoint the other party.

I voted for other because I often hear from my prospective customers that they don't use make-up. Sometimes they will listen long enough to learn that Avon sells a lot more than just make-up. I feel fortunate when that happens.

I think plain housewives seldom use make-ups. But teenagers nowadays are you're number one customers Ozzie. And most women who work in hospitality industry use make-up too. That's what makes your business great.

Yes, the young girls really like the Avon Mark products. I really like Mark's newest fragrance, Sassy and bought a bottle for myself!

Older women seem to really be into Avon's skin care products. I've also sold older women a number of children's items for their grandchildren.

Quote:

Originally Posted by ozzie

I voted for other because I often hear from my prospective customers that they don't use make-up.

"No Need" is a common sales objection especially when prosecting without filters.

Quote:

Originally Posted by SalesGuy

"No Need" is a common sales objection especially when prosecting without filters.

I call on people selling their homes privately and get this one a lot. What kind of filter would help?

Quote:

Originally Posted by Thomas

I call on people selling their homes privately and get this one a lot. What kind of filter would help?

In your case 'time on market' is an example of a filter. A seller whose home has not sold for the past six months has a higher probability of wanting your service than a seller whose home went up for sale yesterday.

people sell privately for one reason only- to avoid commissions. you need to demonstrate how with your market knowledge you can 1. obtain best price thus off-setting your fee. 2. introduce buyers from your pool. If a house is on the market - why? Are the vendors serious about moving? Have they found another property? If so then they could loose out if they can't find a buyer for thier home
How will they handle the chain?
Just some thoughts.

Jeff,
I choose the above.

The reason is I find the others irrelivant in my industry. It is more so a case of I would like to look over the proposal.

I feel as though if the objection or stall is counterattacked before it rears it's head though you won't need to worry about it as much. There are several posts and threads on here which are great in regards to avoiding objections and overcoming objections. Some feel as though they have the secret in their sales pattern that objections don't come up - I personally believe it better to be prepared and tackle them straight away - I find that through a process of elimination the customer will notice that the objection they may feel is an objection - isn't really one at all.

Good thought provoking post Jeff.

Thanks

	#1
Jeff Blackwell "Top Sales Expert"	Which sales objection or stall do you hear the most? We want to think about it. I need to talk with my partner. We want to shop around. Your price is too high. I am not interested. Other

	#2
shinningstar	The choices above are related to each other. But if you're in civilized places people used to say "We want to shop around." It's an objection that shows respect inorder not to disappoint the other party.

	#3
ozzie	I voted for other because I often hear from my prospective customers that they don't use make-up. Sometimes they will listen long enough to learn that Avon sells a lot more than just make-up. I feel fortunate when that happens. __________________ My Avon Site His & Hers Blog

	#9
Rod Gazzard	people sell privately for one reason only- to avoid commissions. you need to demonstrate how with your market knowledge you can 1. obtain best price thus off-setting your fee. 2. introduce buyers from your pool. If a house is on the market - why? Are the vendors serious about moving? Have they found another property? If so then they could loose out if they can't find a buyer for thier home How will they handle the chain? Just some thoughts.

	#10
Snowboy	I want to think about it Jeff, I choose the above. The reason is I find the others irrelivant in my industry. It is more so a case of I would like to look over the proposal. I feel as though if the objection or stall is counterattacked before it rears it's head though you won't need to worry about it as much. There are several posts and threads on here which are great in regards to avoiding objections and overcoming objections. Some feel as though they have the secret in their sales pattern that objections don't come up - I personally believe it better to be prepared and tackle them straight away - I find that through a process of elimination the customer will notice that the objection they may feel is an objection - isn't really one at all. Good thought provoking post Jeff. Thanks __________________ Snowboy I've come to believe; all my past frustrations were actually laying the foundation for understandings that have created the new level of living I now enjoy.

Which sales objection or stall do you hear the most?

Sales Resistance/ Negotiation