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Originally Posted by Muzza
my thoughts are that you need to treat every inquiry
as a hot lead.how often do you convert a customer from just looking to just buying,

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My thoughts may be a little different from the average salesperson's Muzza and surya, but for me, a qualified lead is one who has a need that my product or service can satisfy. If my product or service doesn't meet the prospect's need, I'd prefer not to sell it to him or her. Having said this, I believe it is necessary, ultimately, for a human to speak to the the prospect to qualify him or her. It is possible to narrow the domain of potential prospects with questionaires and surveys prior to that point. But once the list has been compiled of leads who seem to have an interest, the best tool for doing the qualification is a skilled salesperson.