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Originally Posted by Thomas
Example please? 
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Let's use your case for an example. You say you call on manufactured homes for sale by owners.
Start off your phone conversation with, "I'm calling about the manufactured home for sale" and wait until the prospect replies before you go any further. You should find a receptive audience because so far you're talking in terms of the other person's interests.
Compare that to, "Howdy, this is Top Gun Thomas from Bend Hover Realty and I wanted to talk with you about listing your manufactured home." With this opener the prospect will probably take a defensive posture because so far you're talking in terms of your interests.