What's your intent?

Sales Approach Forum

 #1
Snowman
What's your intent?

When you first meet a customer, what is your number 1 intent in the first few minuets?

 #2
AZBroker

My intent in the first few minutes of meeting with a client is to survey the situation (can I help this person?) and decide if this is someone I want to work with (realistic, qualified, etc.).

 #3
Snowman

Quote:
Originally Posted by AZBroker
My intent in the first few minutes of meeting with a client is to survey the situation (can I help this person?) and decide if this is someone I want to work with (realistic, qualified, etc.).
AZBroker

Me to, the only trouble is it took me about 10 years of hard selling and hard closing to work it out

 #4
mtajim

My first intent is to find out whether how can i help this person and what the person is actually looking for .

 #5
truesaxman
Smile It's All About Relationships To Me...

I feel whether or not I can help them in what they are looking for is SECONDARY to estalishing a "relationship" or at least the beginnings of a good one. Because even IF I do not end up having what "the customer needs", I have read one of the top reasons why customers buy from a salesperson is that they "like the salesperson"....so this theory would imply that the customer although not finding "exactly what he/she wanted", may be inclined to entertain other "options" on the basis that they like who theyre dealing with.

Hope this helps!

David

 #6
Liberty

Quote:
Originally Posted by truesaxman
I feel whether or not I can help them in what they are looking for is SECONDARY to estalishing a "relationship" or at least the beginnings of a good one. Because even IF I do not end up having what "the customer needs", I have read one of the top reasons why customers buy from a salesperson is that they "like the salesperson"....so this theory would imply that the customer although not finding "exactly what he/she wanted", may be inclined to entertain other "options" on the basis that they like who theyre dealing with.

Hope this helps!

David
I believe that theory about being "liked" is flawed. In most cases David customers don't have to "like" you but they do have to be willing to work with you.

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 #7
susana
What's your intent?

I think it would depend on if you're meeting in person, or on the phone and if you're meeting in person, have you spoken on the phone?
Assuming it's a first meeting with no prior conversations, I would spend a few minutes building rapport. If they want to jump right in (skip the small talk), they'll let you know.

Susan

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 #8
mtajim

But i think since most people first talk on phone so its not that necessary these days to really get deep into realtions when you meet

 #9
Thomas

Quote:
Originally Posted by Snowman
When you first meet a customer, what is your number 1 intent in the first few minuets?
This might sound cold but my number 1 intent is figuring out if they are serious and qualified.

 #10
jimberan

I think your first intent should be that you give a good impression to your client about yourself and the products that you are representing.

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