Attentive Listening

Sales Interview Forum

 #1
Newbie
Attentive Listening

I just read about "attentive listening" and it makes sense. Have I been under a rock or does everyone already know this?

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 #2
Gilbert
Re: Attentive Listening

Quote:
Originally Posted by Newbie
I just read about "attentive listening" and it makes sense. Have I been under a rock or does everyone already know this?
The information is nothing new however you might be suprised at how many people have yet to learn the material.

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 #3
Jolly Roger
Re: Attentive Listening

This is a "Core" communication skill. If you're not familiar with the material it's in your best interest to do so.

 #4
SpeedRacer
Re: Attentive Listening

The concept is simple however it's not as easy as it sounds. You really have to "tune-in" which can be quite difficult when you have a ton of things going on or running through your head.

 #5
Jackie
Re: Attentive Listening

When you're with the client/prospect then you should be "with" the client/prospect both physically and mentally.

 #6
Newbie
Re: Attentive Listening

Quote:
Originally Posted by SpeedRacer
The concept is simple however it's not as easy as it sounds. You really have to "tune-in" which can be quite difficult when you have a ton of things going on or running through your head.
Over the weekend I worked on this and failed miserably. My thoughts wandered more than I would like to admit.

 #7
WobblyBox
Re: Attentive Listening

Quote:
Originally Posted by Newbie
My thoughts wandered more than I would like to admit.
That's the difficult part. It's harder than it sounds isn't it?

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 #8
MagicMan
Re: Attentive Listening

You must listen with ears that hear grasshopper.

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 #9
Coda1108

One trick I've used for attentive listening is to ask appropriate questions during the conversation. The key is to not ask questions that will send the other person off on a tangent... but asking appropriate questions forces the brain to focus on what the other person is saying. Also, if the brain thinks of something to ask, sometimes one becomes distracted from what the other person is saying because he or she is thinking about the question he or she is waiting to ask.... so try not to wait.

Interestingly, I saw something 20/20 some years ago about how women's brains are more capable of actively listening to more than one thing (or remembering a question without losing what the other person is saying) than men.

 #10
susana
Attentive Listening

Interestingly, I saw something 20/20 some years ago about how women's brains are more capable of actively listening to more than one thing (or remembering a question without losing what the other person is saying) than men.[/quote]

I think this falls under the category of 'multitasking'. Something my friends with kids tell me women excel at.

Susan

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