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| #1 | |
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On Hold Options
Avon offers options when you are on hold and I like this very much. When I call the customer service, I can choose to stay on hold for however long they say it will be....usually 5 - 12 minutes or I can choose to give them my phone number and they will call me back in the same order that my call was received. I think more companies would do well to offer this option. We're busy folks too who don't always want to sit around on hold.
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| #2 | |
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When that happens I just wait. I don't trust they'll call back in a timely fashion.
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"The beatings will continue until morale improves." |
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| #3 | ||
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Quote:
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