Thank You Gift

What are everyone's opinions on "Thank You Gifts"?

We recently sold a property and the "buyer", as a thank you gift, gave us a few gift certificates to "In-N-Out Burger." I guess he was really happy to get the property. It was cool but weird.

Anyway... are "Thank You Gifts" a good idea?

I think this would depend on the industry and the purchase. With that said, in general I think small "Thank You Gifts" that show you care are a good idea.

I think that "Thank You Gifts" when used properly are a great idea.

For instance, sending a "Fruit Basket" to someone who just bought a "Home" from you probably not be considered very thoughtful.

On the other hand, if you were to provide a "Portrait" of their new home, suitable for framing, I think that would go a lot farther.

Thank you for what? Are they doing you a favor by taking advantage of the benefits of your product/service?

Quote:

Originally Posted by Jackie

Thank you for what? Are they doing you a favor by taking advantage of the benefits of your product/service?

It's not that that they're doing you a favor. Thank you gifts should never be done as a reward for using your product or service, but more of a way of ending that transaction on a positive note so that if they need your product or service again, you will be at the top of the list.

Quote:

Originally Posted by Doc MC

It's not that that they're doing you a favor. Thank you gifts should never be done as a reward for using your product or service, but more of a way of ending that transaction on a positive note so that if they need your product or service again, you will be at the top of the list.

I guess this would depend on the product/service being sold, the "Thank You Gift" being used and the message the gift is intended to deliver.

Nobody buys a unit from me without getting a complimentary key fob as my own special way of saying, "Thank You!"

Quote:

Originally Posted by Jackie

I guess this would depend on the product/service being sold, the "Thank You Gift" being used and the message the gift is intended to deliver.

That's exactly right.

Thanks everyone for your input.

Quote:

Originally Posted by Jolly Roger

I think this would depend on the industry and the purchase. With that said, in general I think small "Thank You Gifts" that show you care are a good idea.

Yes, I agree here and think it is a great idea.

Thank You Gift

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