We're not interested objection

Quote:

Originally Posted by robhalv1

The problem with not asking the question is that you are accepting defeat without really understanding "why the prospect is not interested". Asking the question does not only open the door for more opportunity with the prospect but could also help you understand potential problems with your products or services based on the prospects perception.

Excellent, robhalv1!

Nothing beats sincerity - good point.

MitchM

Quote:

Originally Posted by MitchM

I wouldn't know - how would I know. But what's the point?

MitchM

The potential for miscommunication is so high that I question whether "clear communication" is really the exception and not the rule. The potential for a knee jerk response [we're not interested] to limited information is also high (click-whirr). Factor in the cost of lead generation and a salesman's choice to disqualify without verifying clear communication starts to look a lot like 'waste'.

I just don't spend much time trying to get clear if the person I'm talking with says NO WANT. Maybe other people are successful other ways - I'm no stranger to poor communication - I understand it all.

MitchM

Quote:

Originally Posted by Jolly Roger

The potential for miscommunication is so high that I question whether "clear communication" is really the exception and not the rule. The potential for a knee jerk response [we're not interested] to limited information is also high (click-whirr). Factor in the cost of lead generation and a salesman's choice to disqualify without verifying clear communication starts to look a lot like 'waste'.

Agreed.

Quote:

Originally Posted by Jolly Roger

The potential for miscommunication is so high that I question whether "clear communication" is really the exception and not the rule. The potential for a knee jerk response [we're not interested] to limited information is also high (click-whirr). Factor in the cost of lead generation and a salesman's choice to disqualify without verifying clear communication starts to look a lot like 'waste'.

Well said, Jolly.

Quote:

Originally Posted by MitchM

I just don't spend much time trying to get clear if the person I'm talking with says NO WANT. Maybe other people are successful other ways - I'm no stranger to poor communication - I understand it all.

A point to remember, even when a sales professional finds a prospect who WANTS what is being offered that doesn't mean the prospect is going to buy now or ever. Along a similar vein when a prospect says NO WANT that doesn't mean the prospect isn't going to buy now or ever.

I know - that's a simple one to understand.

When I hear I WANT we talk and it usually ends up being a sale - not always. When I hear I DON'T WANT I spend little time if any looking for a way to turn that statement into a I WANT.

The last sale I made was to a guy who two months earlier said he wanted a weight loss product I sell but in the conversation I heard some hesitation about using it properly - he admitted to having problems sticking to weight loss systems in the past - so I passed on the sale and told him to let me know when he was serious.

A couple of weeks later he told me he "thought" he was serious and after a little conversation I told him to keep thinking about it.

A couple of weeks ago he got started and he agreed to my follow-up procedure just as I had agreed to his conditions of satisfation - it was a mutual decision.

He still may or may not stick with it long enough to lose 100 pounds - but what I did wasn't any sales tactic. I don't do much business when I mistrust the other person's commitment - I'd rather walk away. Sometimes I'm wrong either way - that's how it goes.

I have friends slamming down sales who have huge failure rates afer these highly influenced-by-fire works people get over their rush to judgment and stop using the products within a few weeks or month or so.

I make fewer sales but have a higher than typical rate of reorder and many go back a decade.

That's how I work.

The best of the best to everyone.

MitchM

Quote:

Originally Posted by robhalv1

I think it comes down to how it is delivered to the prospect. I rarely get resistance when I am honest with the prospect and show a true interest in understanding their needs.

The problem with not asking the question is that you are accepting defeat without really understanding "why the prospect is not interested". Asking the question does not only open the door for more opportunity with the prospect but could also help you understand potential problems with your products or services based on the prospects perception.

Regardless, your statement "If someone can be successful asking that question then he should use it" was well put!

Without knowing the percentage of times asking that question will result in a sale, how well it works is just an opinion.

If you know how to find prospects who want what you have to offer, you won't waste time on disinterested prospects. You won't even spend time with interested prospects that are not ready, willing and able to buy.

Disqualifying a disinterested prospect is not ”accepting a defeat." It is a superior strategy that can maximize your closing rates.

Quote:

Disqualifying a disinterested prospect is not ”accepting a defeat." It is a superior strategy that can maximize your closing rates.

You are assuming this prospect is disinterested without asking questions or qualifying them further. Walking away from business without doing your due diligence is not a "superior strategy."

I can assure that at least 80% of my clients told me they were not interested at some point, yet today they are happy clients!

	#12
MitchM	How To Ask Nothing beats sincerity - good point. MitchM

	#14
MitchM	Getting Clear I just don't spend much time trying to get clear if the person I'm talking with says NO WANT. Maybe other people are successful other ways - I'm no stranger to poor communication - I understand it all. MitchM

	#18
MitchM	I Know I know - that's a simple one to understand. When I hear I WANT we talk and it usually ends up being a sale - not always. When I hear I DON'T WANT I spend little time if any looking for a way to turn that statement into a I WANT. The last sale I made was to a guy who two months earlier said he wanted a weight loss product I sell but in the conversation I heard some hesitation about using it properly - he admitted to having problems sticking to weight loss systems in the past - so I passed on the sale and told him to let me know when he was serious. A couple of weeks later he told me he "thought" he was serious and after a little conversation I told him to keep thinking about it. A couple of weeks ago he got started and he agreed to my follow-up procedure just as I had agreed to his conditions of satisfation - it was a mutual decision. He still may or may not stick with it long enough to lose 100 pounds - but what I did wasn't any sales tactic. I don't do much business when I mistrust the other person's commitment - I'd rather walk away. Sometimes I'm wrong either way - that's how it goes. I have friends slamming down sales who have huge failure rates afer these highly influenced-by-fire works people get over their rush to judgment and stop using the products within a few weeks or month or so. I make fewer sales but have a higher than typical rate of reorder and many go back a decade. That's how I work. The best of the best to everyone. MitchM

We're not interested objection

Sales Resistance/ Negotiation