I'm a salesperson - never would have thought it :)

Introductions Forum

 #1
brandonmorris
I'm a salesperson - never would have thought it :)

Hello, my name is Brandon Morris, from Central Arkansas. I am co-founder/owner of a business software training & support company specializing in QuickBooks. We are a five year old company. About one year ago we started selling merchant services as an ISO for Innovative Merchant Services (owned by Intuit, the maker of QuickBooks.)

Our consulting & training side of our business has alway done well...we are doing well in the merchant services side of operations as well, but as for all business people, we want to GROW!

I'm toying with the idea of hiring a call center to make calls for us...the company I'm looking at is managed by a friend of mine...they are a small company 14 miles away from me.

I am new to "sales"...I can sell my product all day long with a very high closing percentage; this being said, I'm new to buying leads as well as call centers...this call center is a small center with no experience in my industry...

Anyway, I'm here with an open mind willing to learn new sales techniques for myself as well as learn the ins & outs of call centers, sales leads, etc.

Thanks,

Brandon Morris

Join the Sales Training Community!
 #2
BossMan

Welcome to the community Brandon.

__________________
"People will not listen to the solution until they understand and believe the problem."
 #3
Jolly Roger

Welcome aboard Brandon.

__________________
"The beatings will continue until morale improves."
 #4
SpeedRacer

Greetings Brandon. Welcome to the community.

 #5
brandonmorris

Thanks everyone - everyone seems pretty cool...even in debate (ethics and percentage discussion.) I look forward to getting involved.

 #6
Mikey

Hello and welcome Brandon.

__________________
"You're only as good as what you did yesterday, not a month ago, not a year ago."
 #7
Snowman

Hello and welcome to the community Brandon.

 #8
Roslan

Hi Brandon,

Welcome aboard. I'm a sales trainer and not a businessman. Need to learn more from you too......

Roslan

 #9
Bald Dog

Hi Brandon,

Welcome to the jungle!

Peter Drucker once said, "The aim of marketing is to make selling superfluous."

I believe it's important to retain your "Trusted Advisor" position in each aspect of your business. So, instead of "harassing" people through cold calling and asking them if they need what you have, it may be a better approach to set up various channels to distribute valuable information for your target market.

Mike Schultz writes in this white paper “Making Lead Generation Work for Professional Services”:

When you sit down at the table with a prospective client for the first time, you might encounter one of
two possibilities:

Possibility #1: I’ve never heard of you. I don’t know what you offer. I don’t know why you’re here. Now what did you want to sell me?

Possibility #2: I’ve read two of your white papers, saw you speak, and regularly read your newsletter. I love your website and your ABC Methodology. I’ve been looking forward to
speaking with you for years now.

Of course, Possibility #2 is what you want to hear. You can accomplish this through your firm’s lead generation activities, if you create and leverage offers and experiences in your lead generation process.

And the same applies to the very first contact.

Besides, an automated lead generation system doesn't have mood swings, doesn't ask for pay increase, doesn't phone in sick and is more consistent. Oh, and it's your for life.

Yes, cold calling can generate clients, as they jumped on your offer on the first call, they jump on anyone's offer on the first call. This is one of the reasons why most men knowingly don't marry whores. They can be pretty fickle just like most instant clients.

I think you're better off with a lead generation and lead nurturing system, and when people are ready to buy, they come to you for you're the natural number 1 choice.

53% to 88% of business to business professional services buyers are willing to switch to new service providers. (RainToday.com, How Clients Buy: The Benchmark Report on Professional Services Marketing and Selling from the Client Perspective, 2005. RainToday.com surveyed approximately 200 purchasers of professional services, who were responsible for over $1.6 billion in professional services purchased annually .
http://www.raintoday.com/howclientsbuy.cfm.)

Hope it helps a tiny bit.

__________________
Raise your sight! Blaze new trails! Compete with the immortals!
Tom “Bald Dog” Varjan
Request your free copy of "B2B Online Business Development Insider For Wise Buyers" at
http://www.varjan.com
 #10
alexhar

I like that statement " I can sell my product all day long with a very high closing percentage". That;s 70% of the work done. All you have to do is to sit down and figure out you own sales process, where do you get you current leads, whet do you say to introduce your company and its USP ,etc. how you handle objections etc.

Teach this to a call center so that they can "clone" what you do to the customers you target.

In your case, because you know how to sell....its best you work with a call center that does not have experience selling accounting softwares

SalesPractice.com Sales Training Community
© 2008 Blackwell & Associates, Inc. All rights reserved.
User Name: Password:
Sales TrainingSales Training Forum / Introductions / I'm a salesperson - never would have thought it :)

LinkBacks Enabled by vBSEO 3.0.0 RC6 © 2006, Crawlability, Inc.