Sales Help NEEDED!!!

I agree with Wowsap - find out was has been happening - pick it up from there and run with it - if something doesn't seem to work you will pick it up on the way and you can make changes from there.

Going the "needing help" route generally seems to works for me because people like to rescue people in need. For instance:
"I'm not sure you are the right person to talk to, but...."
"I was hoping that you could help me, I have this (product) and I am new in the area. Do you use (this)? Who would I talk to about (this)?"

If you are given a current client base, I would start there. if you are phoning, introduce yourself, ask for an appointment to meet them and to discuss their current situation. If you are walking in, same thing, ask if this is a good time to talk or if they would rather make an appointment for a later date. Get a sense of their company/store and understand what their goals are for the store. Talk to them about the current products they are buying and anything new that might be available. Look at the products that they are currently buying and see if you can figure out how you can help them increase sales by switching up or adding to their current product line.