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Originally Posted by tessa
When your competitors are taking the time to rubbish you, this is actually a compliment to you! They see you as a serious threat. I respect you for not lowering your own standards. You will find your prospective clients will be respecting you too.
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Bang on. Your clients will respect you more by not coming down to their level.
Is it a company or do you think it might be just one person in that company? If it is just one person then I would suggest that you talk to their CEO, MD. Always a good way to make contact (depending on the circumstances of course), but a competitor can also become a supporter

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If it is a company and it gets out of hand I would also try and talk to their CEO, MD --- it doesn't do any harm to find out why. A lot of the time it could be a misunderstanding.
Kevin