Automotive sales the smart way...

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 #1
TheTrainer
Automotive sales the smart way...

A very common problem I see with many automotive salespeople is rushing through the sales process. Many salespeople complain as to why their closing ratio is so terrible. A simple solution to this would be to slow things down.

I understand the fact that the shortest distance between two points is a straight line. But that’s not the case when it comes to sales. You must go through the entire route instead of taking shortcuts. The more shortcuts you take, the more you’re killing your paychecks.

Let me give you an example. Let say an old friend of yours just walked into the showroom that you haven’t seen in a long time. Which one of the following would you do?

a) Go right to the inventory and show what vehicles you have?
b) Or, slow down, build rapport and catch up on old times?

If you picked a), then you are in a lot of trouble. You must learn to slow down with your customers and become friends with them. Find out what they like, what there interests are, what moves them, what pushes them away etc.

The more you can slow down and build rapport with the customer, the easier it will become for you to close the sale. If you want a proven system to increasing your sales and income as an automotive salesperson, then grab your free e-book at my website right now at http://www.NawabLearningGroup.com.

Grab your free copy now and learn how to follow the basics properly and close more sales.

If you have any questions, please feel free to ask.

Thanks, and have a great selling day.
Mak

 #2
Snowboy

Thanks for your post TheTrainer.

I too take notice of the common problem that Auto Sales Staff rsh through the process - this IMO is due to the fact that a lot of the staff don't do their own prospecting therefore get to excited when someone finally walks through the front door.

In my experience with selling in the Auto industry I look back at my records and realise that the big deals or the most money I kept in deals was due to the slowing down and building rapport as you stated.

Good post - Keep it up

__________________
Snowboy
I've come to believe; all my past frustrations were actually laying the foundation for understandings that have created the new level of living I now enjoy.
 #3
Gunner

I agree with you Snowboy - Good post TheTrainer. Why do you think this is the common problem?

 #4
Aufarb
Slow and Steady

I full agree with Trainer...slowing the customer down is key.

Gunner, here's a thought--most automotive salespeople are their own worst enemy, thinking the customer knows everything about the vehicle their interested in, and of course, the price...so let's just skip all the and go to the negotitation. Building value in the dealer, or proximity to work/home, value story, etc is thrown out the window. Thoughts?

 #5
Snowboy

Trainer has got it right.

Well done

 #6
Dougd55

The Trainer hit the nail on the head. You must build a rapport with the customer. It's all about creating a relationship and building trust. People buy from people they like and trust...I know I do.

I do not buy from people unless I feel they are genuinely trying to help me get what is right for me. They must ask me questions and use their skills to point me towards what product/service fits my needs or desires.

Once you 'kick your own ego out the door' and focus your heart on how you can make your customer's life better or easier or more enjoyable, your sales will soar. Try it...Coach Doug

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