Hello Tony,
Well said - I am currently in Broadcasting and I face this daily. By showing my clients my pint of view in a industrial savvy manner I achieve the most out of them due to their problems being faced with the soution I hand them.
One thing I try to do is hand the client the solution indirectly and make them feel as though they have come up with the decision - by doing this I find it cements in the clients mind the decision is a good one and they made it themselve.
Great post Tony,
Keith