When am I being too pushy!

Off Topic Forum

 #11
a4khatri

Quote:
Originally Posted by job ready strategist
Follow up in a systematic method.

Make gentle yet purposeful closing statement/questions.

Have/create a reason for a follow up.

Have patience.

Move forward and upward with your circle of influence
Thanks... great! Now i'll figure out how i'll go ahead with this!

 #12
a4khatri

Quote:
Originally Posted by Liberty
That's what I would want to know. Do these prospects have the want, authority, budget and urgency to buy.
Want - definitely.. I saw their product line and they approved of our samples(which in most cases was same as what they asked us to make!).

Budget - yeah sure, they r resellers this is their main business & never expressed the price was high on samples!

Authority - yeah I am dealing with the owner or the main decision maker.

Urgency - this is what I am not sure... b'coz I guess they could be happy buying from their current suppliers...! Which s understandable b'coz the popular notion is to establish a relationship with current supplier! Now we gotta get our foot in this situation!!!!!

 #13
pmccord

a4khatri,

You have several options.

First, simply calling once or twice isn't pushy--and isn't enough. Continual communication will help you build a relationship with the prospect. Now, calling 7 or 8 times in a month is not going to do anything but make them mad--that's pushy. But maintaining contact over a period of months isn't pushy at all. However, when you call, you must have a reason. Simply calling to ask "have you made a decision" isn't going to get you too far. Every time you communicate with a client or prospect you're either training them to pay attention to you because you have something of value for them, or you're training them to ignore you because all you do is waste their time. You have to bring value to every communication--verbal or written.

Secondly, if you suspect that you're just being strung along, there is nothing wrong with simply asking if they are really saying "no." That's hard for a lot of salespeople to do because they hate that dreaded "no." But some prospects are simply too meek to use the word.

Third, ask to put in a very small selection of your best sellers on consignment for a short period of time. If you have the confidence, let them see how well your product sells. Your only request is that your consignment batch be given a prominent position for display.

Or, simply ask for a definite date to come back or call back for an answer. There isn't anything wrong with asking for a decision either.

__________________
 #14
a4khatri

Thanks ...This was awesome... that definitely helps a lot! Appreciate your effort!

 #15
Snowboy
ONe simple way

A quick and easy way I find is by watching the customer or clients body language. If you notice the customer seem fine to start with then changes to wanting to "think about it" or "talk to my partner" you have more then likely pushed that boundary.

 #16
Houston

Q: When am I being too pushy?

A: When they ask you to stop calling.

 #17
Snowboy

Quote:
Originally Posted by Houston
Q: When am I being too pushy?

A: When they ask you to stop calling.
Good point Houston

 #18
Allan Johnson

Sales is many things but a key for me has always been persistence and determination!

 #19
Snowboy

Persistance certainly pays off but you can't win them all. In saying that it doesn't mena you don't try again later.

__________________
 #20
zandrea

Quote:
Originally Posted by a4khatri
Well, This is exactly what happens -
one says on the samples "everything looks good We might be able to finalize by sometime in August"
Another "I am out of country till the end of July we'll contact when we get back"
third one "We re in the process of deciding it, we'll get back to you!"
fourth one "Your work is great, we'll definitely work with you but we dont have anything for you now."

Similar to all manufacturer to reseller situations, there is always a more collabertaive relationship that exists. They are probably resistant to switch from current suppliers. I feel there might be a need to get their confidence, yet not be too pushy! They just keep postponing it, never come to decide! need to sizzle the deal!
I know this was posted a while ago.
I think the problem here is that you are not supporting the prospect in making a buying decision. Most of what you are coming up against are objections or excuses to get rid of you. These prospects dont sound as if they are very committed to doing business with you, but it is possible to reduce this type of response from future prospects by helping them with the decision making process:

I would start asking questions like:
"How would you go about making a decision to buy these types of items"
"What else would you need to know to be sure you were making the right decision about purchasing these"
"Who else is involved in the decision making process"
"what impact would buying these, have on your budget"
"How would you know that these products would be right for you - how would you measure the success of that purchase"
"What needs to happen/ in place for you to be sure it is the right time to buy these products"
"Under what conditions, would you consider using me as a secondary supplier"
"What more would you need to know, about the work I do, to be happy that I can fill your requirements"
"What criteria would I have to meet, to be considered as a supplier"

Hopefully you will have now sorted this out - so I hope it may help for the future.

Good Luck



Sales Training • SalesPractice.com
© 2008 Blackwell & Associates, Inc. All rights reserved.

LinkBacks Enabled by vBSEO 3.0.0 RC6 © 2006, Crawlability, Inc.