Resolving Conflict Without Punching Someone Out

Sales Techniques - Sales Skills Articles

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Dianna Booher
Article Resolving Conflict Without Punching Someone Out

About the AuthorDianna Booher, author of 40 books, is president and CEO of Booher Consultants, Inc. a communication-skills training and consulting firm offering courses in writing, grammar, presentation skills, interpersonal skills, customer service, personal productivity, listening, and meetings. www.booher.com 800.318.6000

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