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"Win - Win" Rules - Have Empathy
If people identify with you it will make the process a lot simpler. Whilst maintaining your professional standards, make sure you convey understanding and empathy. Approach them on a human level with the hope that you can help them solve their problem. Remember that the client must always feel secure. Always acknowledge any objections, never just dismiss them. |
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Empathy is one of those things that not a lot of sale people show yet is wsomething that can be a great toll for them if only they did.
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I am so guilty of that - I really don't care about the clients problems.
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Victoria |
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Snowboy I've come to believe; all my past frustrations were actually laying the foundation for understandings that have created the new level of living I now enjoy. |
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Well the good thing is, is that you know that you have this and you can do something about it. Just try to listen to your clients for a while and see if it does take a toll on you. All the best. |
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