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The average salesperson only works one week a month. "Working" is defined as doing one of three moneymaking activities: prospecting, selling, taking care of customer's needs. Everything else is busy work. Prospecting does not include getting ready to prospect. It's not designing fliers or direct mail pieces, it isn't getting call lists together, it isn't getting ready for the networking event. It's actually making calls or actually attending the networking event. Selling doesn't include travel, or getting ready for the appointment, or sitting in the prospect's office. It's time in front of or on the phone with the prospect. Taking care of client needs is actually taking care of things you must do--filling out forms, getting additional information from the client, follow-up calls, etc. It does not include anything that someone else should be doing. Taking care of something customer service or shipping should be doing doesn't count. The typical salesperson spends two hours a day doing those three things. The reminder is spent in busy work. 2 hours a day, five days a week is 10 hours, times 4 weeks a month equals one week a month working. The average top producer spends 6 hours a day doing those things. 6 hours a day time 5 days is 30 hours a week, 120 hours a month. The average top producer works three weeks a month. So, my answer would be to spend 6 hours a day doing what the top producers do. If you only spend 30 minutes a day selling and taking care of clients, then prospect for 5 1/2 hours a day. If you spend 1 1/2 hours selling and taking care of clients, then spend 4 1/2 hours a day prospecting. At a minimum. Why not spend more than the minimum? 90% of the busy work you do isn't necessary. If you stop all of the busy work you do, who besides you would ever notice? Probably no one.
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Paul McCord Best-selling author, Speaker, Sales Trainer, Management Consultant Power Selling |
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