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| #41 | |
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Can't Think Otherwise
"Have you defined your strengths and weaknesses, what's important to you, on this forum? I haven't been a consistent reader/poster. What makes you feel good about what you do? What do you do well? What self created adversity do you struggle with and why haven't you over come it, Houston? Those are the questions I like?
If you want to be successful. why haven't you asked these questions of yourself yet? Fear of what's to be uncovered? Haven't thought about them? Lack of motivation? Something else?" -- me MitchM I am compelled by my nature - the way I began thinking in my teens - to ask those kinds of questions and can't think otherwise. It's also possible to consider the source of the questions and what that source means - what I call "my nature" or "the way I began thinking in my teens" is really an unexamined reply to myself in this post. Having said all that, I'd suggest Fitness Trainer take a self inventory of these kinds of things in hopes of arriving at important conclusions that can make all the difference. Is my self examination - self evaluation approach - necessary for everyone? Probably not. Not everyone who is successful or seeks success does this kind of analysis. The other consideration aside from a psychological approach would be applying the same quality and depth of analysis to one's conclusions about sales, how to sell, why sell this way or that, what constitutes a sale's call and close, etc. Obviously there's also psychological considerations to that also. ------------------- "Have you ever closed a sale where you felt particularly wonderful afterwards? Maybe it was a long-shot situation and you won the business, or maybe there was some incredible objection you had to overcome and you did, or maybe it was a sale you were sure you lost that came to life at the last minute. I'd like to hear stories about sales transactions that you closed where, when it was all done, you said to yourself, "I accomplished this and I feel awesome - a salesperson of less skill probably wouldn't have closed this sale, but I did it."' - Skip Two or three times I asked Rosanne if she's buy a combination of products from me and she declined. Over a two month period I asked a couple of more times. The third time she agreed. A couple of days later she calld wanting her money back as I had promised if she didn't like it. I met her and offered her to sample a very similar product with a different flavor. She liked it and agreed to swap. Eleven years later my friend is living with a life long health issue 95% symptom free from what might be debiliting. I never promised her anything other than good quality nutritional support. There was nothing in that sale that required any more skill than asking a couple of times, taking no as a temporary answer and repeating the offer at a later date, and caring enough about her - not just a sale - to persist. To this date my sales come from persistent question asking, and doing good follow-up none of which requiresmuch skill. My conclusion is that unless one is engaged in complicated sales or negotiating I've never done, sales is a very simple activity. The biggest challenge might be removing a clutter of ideas and conclusions one has arrived at which complicates things and doesn't produce much sales success. Another is looking at one's personal motivation to see what strength of drive and consequent action is working together. MitchM |
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| #42 | |
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"Top Sales Expert"
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Okay, so let's see if we can get this thread back on track. Here was the original post on this thread:
Have you ever closed a sale where you felt particularly wonderful afterwards? Maybe it was a long-shot situation and you won the business, or maybe there was some incredible objection you had to overcome and you did, or maybe it was a sale you were sure you lost that came to life at the last minute. I'd like to hear stories about sales transactions that you closed where, when it was all done, you said to yourself, "I accomplished this and I feel awesome - a salesperson of less skill probably wouldn't have closed this sale, but I did it." Does anybody have any stories to share?
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Skip Anderson Selling To Consumers | Sales Training to Sell More™ Free sales training newsletter. Subscribe! |
| #43 | ||
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"Top Sales Expert"
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Quote:
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| #44 | |
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Yeah!
I sold cars at a Jeep and Chrysler dealership here in Charleston. I found a lady in the service department that had a paid-for 2002 PT Cruiser in the shop for routine maintenance. I walked her out to the lot to show her the new models but the whole time she told me repeatedly that she didn't want a car payment and how she got such a good deal on her's because she has a friend that gets her into the local auto auction. Maybe it was just a slow day, or maybe I was scared to death of my sales manager, but I just kept pushing forward. I found another PT Cruiser on our lot, same color but with leather, 1 year newer with 20,000 fewer miles, and sold it to her for payments of over $250 per month! I almost felt guilty because I feel like she really didn't need the car! But, maybe I was just doing everything right. |
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| #45 | |
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"Top Sales Expert"
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Thanks for the story, James.
Maybe she didn't need the car, but she obviously wanted it, or she wouldn't have purchased it! My take on it is that you realized her objections may have been false objections (because they often are), and once the prospect worked through those false objections in her mind, she opened herself to what you were showing her. Good salesmanship = happy customers in my opinion. Who else has an AWESOME story about closing a sale? |
| #46 | |
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I always feel great after the closing.
What I really like is finding just the right home for someone, handling all the details so that the transaction goes smooth, and then seeing excitement as we close the home and and they move in. Yesterday, I closed with a young single lady who had started out looking in an area she didn't need to be in. She called me and we pulled off everything available in her price range. Went thru the "process" of finding the home that fit her the best. While in the closing she told me how happy she was that we found that home and how perfectly it fit her needs. I know she has a great home that is perfect for her and is within her budget and I feel good about that! ![]() |
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| #47 | ||
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~James
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Do what you fear most and you control fear. ~Tom Hopkins |
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