Customer Service Training or Education

Have you undertaken professional training or serious study of Customer Service?

I was never trained on customer service... I mean, I was taught the "Do Not's" but most of it I've picked up on the way

Quote:

Originally Posted by MrCharisma

I was never trained on customer service... I mean, I was taught the "Do Not's" but most of it I've picked up on the way

I read "How to win friends and influence people". Does that count?

	#1
Houston	Customer Service Training or Education Have you undertaken professional training or serious study of Customer Service?

	#2
MrCharisma	I was never trained on customer service... I mean, I was taught the "Do Not's" but most of it I've picked up on the way