Puppy Dog Closing Technique

Closing the Sale Forum

 #11
Gary Boye
Re: The I went home and chewed on a slipper.

Quote:
Originally Posted by bridger480
That sounds like the "Take Away Close".
Similar--but not the same. My product is not puppy dogs but consultation. When I am engaged in the sales process, I am lending the prospect my consultation skills (not to be confused with consultative selling skills--a different subject). I allow them to benefit from my advice and sharing--up until a point.

Just like the puppy can be hugged, petted, fed, and fallen in love with--for a short time.

The "Take Away Close" is not exactly the same. Maybe I'll address that on your other thread.

 #12
MitchM
You Can't Have It Now! I'm Taking It Away!

Quote:
Originally Posted by Gary Boye
Similar--but not the same. My product is not puppy dogs but consultation. When I am engaged in the sales process, I am lending the prospect my consultation skills (not to be confused with consultative selling skills--a different subject). I allow them to benefit from my advice and sharing--up until a point.

Just like the puppy can be hugged, petted, fed, and fallen in love with--for a short time.

The "Take Away Close" is not exactly the same. Maybe I'll address that on your other thread.
I was once taught that the "fear-of-loss" and "take-away" [creating the fear-of-loss] was pretty much one in the same. I used that and didn't like using it - I believe if it's an effective thing to do it has to be connected to something other than a gambit to get someone moving in another direction to change.

What you say, Gary, makes sense to me in the sense that if I'm giving you some of my time and information and sense or hear you just taking up my time and information for free - it's time for me to do what you did when the fellow followed-you out.

That's not fear-of-loss or "take-away" in the sense I was taught it. The whole value system is different.

 #13
Gary Boye
Re: You Can't Have It Now! I'm Taking It Away!

Quote:
Originally Posted by MitchM
That's not fear-of-loss or "take-away" in the sense I was taught it. The whole value system is different.
Not quite, Mitch. It's not about "fear of loss". It's about feelings of loss?

 #14
MitchM
Re: You Can't Have It Now! I'm Taking It Away!

Quote:
Originally Posted by Gary Boye
Not quite, Mitch. It's not about "fear of loss". It's about feelings of loss?
I see. The fear-of-loss as I was told was to get someone to feel that he will lose something if he doesn't act. The feeling of loss is that I have already lost something. Do I understand the difference, Gary?

 #15
bridger480

Regarding the puppy dog close, I thought the idea was once you trial period was over the customer decided to keep the product.

 #16
Gary Boye
Re: Puppy Dog Close

Quote:
Originally Posted by bridger480
Regarding the puppy dog close, I thought the idea was once you trial period was over the customer decided to keep the product.
That's the objective.

 #17
Mikey
Re: Puppy Dog Close

Quote:
Originally Posted by bridger480
I was reading about different closes this morning and found the "puppy dog close".
I just bought a piece of software after downloading the trial offer. That too is a puppy dog close and it worked with me.

 #18
bridger480
Re: Puppy Dog Close

Quote:
Originally Posted by Mikey
I just bought a piece of software after downloading the trial offer. That too is a puppy dog close and it worked with me.
I've read that car and truck dealers use this technique a lot too.

 #19
MitchM
Walkin the Dog - pop song

Quote:
Originally Posted by bridger480
I've read that car and truck dealers use this technique a lot too.
All the things sold on TV especially the hot CDs/DVDs and immediate emotional response items offer the guarantee - just order it and see if it's for you. Paul Harvey is a master at that approach too.

 #20
bridger480

Quote:
Originally Posted by Gary Boye
Once, after listening to a prospect tell me how "interested" he was, and what a "fine job" I had done answering his questions, and how I would hear from him "either way" within a day, and how he was "90 percent sure" we would do business, I took back myself by shaking hands, smiling brightly, and saying, "Well good luck to you on this project in case I don't get a chance to ever see you again."

His face dropped and he mumbled sort of a half sentence--and followed me out to the parking lot, invited me back in, expressed a concern, had it resolved by me--and bought!
I've been thinking about the example you provided and really can't see how that is a puppy dog close. Where is the connection?



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