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Originally Posted by bmrugger
Can someone define IMC (Integrated Marketing Communications) for me? What components make up an organization's IMC mix? How are they used in Public Relations?
Thank you in advance for your assistance.
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IMC is a catch-all term them implies that all of the organization's communications are consistent in theme and messaging, and mutually supporting. In other words, if "quality" is the mantra in one form of marketing, it is echoed throughout all (messaging), or if an advertisement refers to an offer, and you call the company, they know what you are talking about and which sales group to refer you to (tactics).
In practice, it often doesn't work that way, for a number of reasons.
In public relations, a key part of developing the messaging is to check the current messaging used in marketing and advertising programs, and most of all - check with the sales force for how they sell the product (or services.) This is (or should be) the research part of developing the public relations program.