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The new team.................

You are the new boss, the team expects something great except they resist your ideas and complain about their lack of success.......

How do you pull it all together?

Please keep your answers brief and concise thmbp2; - by PiJiL
As new manager you must realize that everyone already has their own grove. Don't try to implement to much change to fast. Best thing to do is observe who your strong salespeople are and which have the most influence over others and sit down with them and ask them for thier ideas on improving the team and give them your ideas on what you think might help. Listen to their opinion's. If you go in trying to change everything, you will meet alot of resistance and you will fail. - by jrboyd
Please keep your answers brief and concise.
If you desire help, it is best to let us do it as we see fit. Otherwise, and this is just an observation, it might not be wise to ask.

You are the new boss, the team expects something great except they resist your ideas and complain about their lack of success.......

How do you pull it all together?
Try selling.

What is the most important element of sales techniques? Listening!?!

Ask them questions first to understand how they think.

As for lack of success, in sales, if you have a good product, this is related to lack of activity.

Once you learn how they feel and what they think, then you have to help them understand what is in their best interest. Know them before you begin, then begin to sell them over to your way of thinking, remembering that successful sales people are not treated differently. - by Gold Calling
You are the new boss, the team expects something great except they resist your ideas and complain about their lack of success.......

How do you pull it all together?

Please keep your answers brief and concise thmbp2;
Two things.

First, I would want to make doggone sure "the team" knows who's managing who.

Second, I would make sure each INDIVIDUAL member of "the team" knows his/her assigned role under my management.

That's as "brief and concise" as I care to be. - by Ace Coldiron
Re The New Team

This a great question and one we are asked. As a new manager there is so much to do knowing where to start is a challenge.

Some brief thoughts then.

1 Seek first to Understand
Take the time, to meet with you team, start to build rapport, learn about their business, ask them questions to explore their ideas for developing it.

Find out what's important to them about their job, career etc

2 Learn about their skills and motivation
Do customer visits with each person and assess their level of skill
and their motivation levels.
Find out who influences who in the team.

3 Research the team using available management information too

4 Start to build your thoughts and ideas for what you want to achieve with the team and how you might do this.

5 Share these initial ideas and find out what your team think

this allows the team to contribute and feel part of your plans,
making it easier for them to commit and support you.

Finally, I notice some comments that you have to communicate
clearly your expectations and peoples roles.
I agree that there is a need and a time and place for this.

In the new business economy, things have changed and employee expectations have. In my experience to go in with a heavy hand
suggesting whose boss and what needs to happen works in the short term and can create a culture of fear which isn't helpful long term.

best wishes
Managers Coach - by ManagersCoach
Finally, I notice some comments that you have to communicate
clearly your expectations and peoples roles.
I agree that there is a need and a time and place for this.

In the new business economy, things have changed and employee expectations have. In my experience to go in with a heavy hand
suggesting whose boss and what needs to happen works in the short term and can create a culture of fear which isn't helpful long term.
I agree wholeheartedly with each of your five points, but NOT your words above. It's important for members here who are seeking to progress in management to realize that your advice in those five points does not preclude mine. They are not mutually exclusive.


Time and place is in the very BEGINNING with a scenario like that being explored in this topic:
You are the new boss, the team expects something great except they resist your ideas and complain about their lack of success.......
How do you pull it all together?
The time and place is obvious. It is now.

Teams don't complain. Human beings do. On any team rampant with complaining, each member would have his/her own motivation to complain---a common one just to be accepted by the group.

It is crucial that you deal with individuals and define individual roles very early.

Many promising management careers have been lost forever by not dealing with the issues in